Privacy policy.
Your Privacy
Your privacy is extremely important to us. At Filipe Afonso – Counselling and Psychotherapy, it is our policy to respect and safeguard the privacy and confidentiality of any personal data you provide. All such data are handled in accordance with the General Data Protection Regulation (GDPR).
Purpose of Collecting Personal Data
We request personal information only when necessary, with the aim of providing you with the best possible service. Data are collected with your explicit knowledge and consent, allowing Filipe Afonso – Counselling and Psychotherapy to share services, products, information, and content via email, as well as to maintain contact over time, for as long as it is of mutual interest.
How Personal Data Are Collected
Personal data are acquired through contact forms or specific campaigns available on the website (http://www.filipeafonso-psychotherapy.com) and through email addresses.
Data Processing
Personal data are collected directly by Filipe Afonso – Counselling and Psychotherapy and processed for the purpose of sending information via email, in the following ways:
To improve services and products;
To enhance customer support;
To send information that may be of interest to the user.
All data are treated confidentially and stored in a restricted-access database, accessible only to staff members who require them for the intended purposes.
Security Measures
In the event of a proven security breach resulting in unauthorised access by third parties, appropriate measures will be taken to ensure the integrity of the system, and affected users will be contacted by email.
Right of Access and Withdrawal of Consent
As the data subject, you have the right to update, correct, or request the deletion of
any personal data we hold. You may exercise these rights by sending a written request via email to: filipeafonsopsi@gmail.com.
The subsequent withdrawal of previously granted consent for the processing of your data does not affect the lawfulness of processing based on consent prior to its withdrawal.
Retention Period of Personal Data
We retain information only for as long as necessary to provide the service for which the data were shared. For newsletter subscribers, data will be retained until a request for removal is received, as subscription implies the periodic sending of information by email.
Changes to the Privacy Policy
This policy may be updated to reflect changes in legislation. All amendments will be reflected in this document, which is available online.
Further Information
For any questions or further information, please contact us by email at: filipeafonsopsi@gmail.com
Policy Last Updated: 24 May 2025